Man seen from behind, looking out over the sea at dusk

From assessment
to your doorstep.

No appointments, no waiting rooms, no pharmacy runs. Just straightforward care that fits around your life.

Get started

  • Complete your assessment

    Confidential, online, and
    takes less than 10 minutes.

  • Get your
    prescription

    A licensed Canadian provider reviews your file within hours.

  • Receive your treatment

    Prepared and shipped free & discreetly to your door.

The Difference

Healthcare has changed.

See how Jupiter compares to the
traditional path to treatment.

*Your Jupiter treatment cost is determined following your free assessment, prescribed if appropriate.

Jupiter
Traditional Path
Consultation
Free, online, specialty care included
In-person, specialist referral may apply
Wait time
Hours, start to finish
Days to weeks
Prescription
Included with your consultation
Separate appointment
Treatment type
Specialty-formulated to you
Generic options
PHARMACY
Included, no extra stop
Separate pickup and pricing
Delivery
Free delivery, straight to your door
Pick up in person
Follow-up care
Included
Additional appointment

The Process

Three steps. That's it.

Specialty-formulated treatment prescribed by a licensed clinician based on your specific condition and goals.

  1. The Assessment · Under 10 minutes

    Tell us about yourself.

    Answer a short set of questions about your condition and
    medical history. Done entirely online, from any device. No
    referral, doctor's note or scheduled appointment needed.

    • Confidential and secure
    • Available 24/7
    • Takes less than 10 minutes
    • No in-person visit required
    Person in a plaid shirt using a smartphone

  2. The Prescription · Within a few hours

    A physician reviews your file.

    A licensed Canadian clinician personally reviews your assessment. If treatment is appropriate, they'll write a prescription tailored to your specific condition and medical profile. You'll be notified as soon as it's ready.

    • Reviewed by a licensed Canadian clinician
    • Prescribed for your specific condition
    • Specialty-formulated where applicable
    • Get notified when your prescription is ready
    Woman with glasses holding a clipboard in an armchair

  3. The Delivery · Within 48 hours

    Your treatment
    arrives at your door.

    Your prescription is prepared and shipped free, across Canada. Every order arrives in plain, unmarked packaging. Most patients receive their first order within 48 hours of approval.

    • Free shipping, across Canada
    • Plain, unmarked packaging
    • Labeled with clear dosage instructions
    • Most orders arrive within 48 hours
    Person on a doorstep picking up a delivery box

By The Numbers

Trusted by Canadians
coast to coast.

  • 50k+

    Canadians treated
    and counting

  • 9

    Provinces served

  • 48 hrs

    Average time to
    first treatment

  • $0

    Free online consultation

*Follow-up assessment fees may apply and vary by treatment category.
Treatment availability may vary by province.

Ongoing Care

Treatment doesn’t
end at the first order.

Our healthcare team stays involved long after your first order. Refills, adjustments, and check-ins. All online, all included.

Get Started

  • Automatic refills

    Your treatment ships automatically so you never run out or have to reorder manually.

  • Formulation adjustments

    If your needs change, your physician can adjust your formulation anytime.

  • Provider check-ins

    Regular touchpoints to make sure your treatment is working.

  • Cancel anytime

    No lock-in. Pause or cancel your subscription at any time with no penalty.

Common questions
about the process.

Everything you need to know before getting started.

Read all FAQs

No. You start with a free online assessment. A licensed Canadian physician reviews your file and writes your prescription directly through Jupiter. No referral or prior prescription needed.

A licensed Canadian healthcare provider reviews your assessment and issues a prescription if appropriate.

Once you submit your assessment, it is reviewed within hours.

Once you submit your assessment, a licensed healthcare provider will review it within hours.

Once your prescription has been received, it will be processed and delivered within an average of 2 business days (depending on your location).

Yes. JUPITER is dedicated to preserving the confidentiality of your personal and health information. Our privacy practices align with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Health Information Protection Act (HIPA) and other applicable Canadian regulations.

Your information is stored securely at data centres that meet Canadian regulatory standards and is protected by encryption, multi-factor authentication and intrusion detection.

Yes! If the medication prescribed is not working for you for any reason, we can help you find a more effective treatment.

We offer a follow-up check-in two weeks after your delivery to assess your medication's effectiveness.

You can request to change your medication at no cost from within your account by navigating to "My Assessments" and clicking on the "+" icon under the "Actions" column.